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Enable use of variables in Change Task
Having workflow variables on catalog tasks has been possible for a long time in Service-now, but this functionality has never been applied to change tasks. With some “simple” adjustments you can modify...
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ServiceNow Security Tips
Security is always a topic of discussion during an implementation. The specific requirements always differ per customer and are often – if not always – based on company policies and personal...
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Exports from a Related List
Can you send me an overview of all active incidents for our support group? Please send me a list of all licensed users in our production instance Can you move the newly created groups from development...
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Streaming your Service Management status
About one month ago I arrived in Singapore to add a new chapter to my ServiceNow story. So far I’ve been enjoying everything Singapore has to offer. The food is great, the people are friendly and the...
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